Poola – Mitmesugused tarkvarapaketid ja arvutisüsteemid – Dostawa systemu do kompleksowego zarządzania i obsługi windykacyjnej dla Miejskiego Zakładu Komunikacyjnego w Bielsku-Białej Sp. z o.o.

Zamowlenie on the subject is the Supply of a comprehensive management and debt collection system for Miejski Zakład Komunikacyjny in Bielsko-Biała Sp. z o.o. I) The basic scope of the contract includes: 1. Preparation and submission to the Contracting Authority of the pre-implementation analysis and the performance of other necessary accompanying work, such as: analytical, project work, documentation. 2. Development and implementation of a comprehensive management and debt collection system for MZK. The delivered system should provide a complete solution in the area of civil law enforcement, including a debt collection module, court and enforcement (bailiff). 3. Development and implementation of the Controller Management System. 4. Granting the Contracting Authority a perpetual license to the Platform. 5. Delivery of 11 Controllers with an application for ticket control and additional fee generation (with the possibility of printing with payment form (transfer) indication and paying fees using payment cards, BLIK and other payment instruments. The SIM cards will be supplied by the Contracting Authority. At the System Project stage, the parties will agree on the final solutions: based on a dedicated APN or a VPN tunnel. 6. Provision by the Contractor, during the implementation period and during the period of provision of payment services (on Controllers, in terms of additional fee payment for lack of ticket/entitlement) and maintenance services (maintenance period), the full cloud computing infrastructure and the necessary licenses to use the cloud services to support the Platform. 7. Operation of the system during the maintenance period (including warranty inspections, maintenance costs of the dedicated SMS gateway, costs resulting from the agreement with the Settlement Agent) for a set number of months. 8. The obligation to transfer (migrate) passenger data from the currently operating debt collection system to the new system. The migration should be carried out in a way that ensures the completeness of the transferred data, with the possibility of making (during the migration process and after its completion) corrections, changes to the data or deletion of data, e.g. outdated lines, streets, etc. during the execution of this process. The final migration process should be preceded by a test migration, in order to verify the correctness and completeness of the execution of this process. Currently, the Contracting Authority uses the Municom software from PZI TARAN sp. z o.o. (Grupa R&G PLUS Sp. z o.o). The database environment is based on the DB2 engine, installed on the Contracting Authority's local server. All accesses to the environment will be granted to the Contractor after the contract is signed. 9. Provision by the Contractor of access to a fully functional System, enabling the Contracting Authority to carry out verification and acceptance in an environment reflecting production conditions (training-testing environment). 10. Training of the System users indicated by the Contracting Authority. [System maintenance and warranty conditions] 11. Provision by the Contractor for a period of 36 to 60 months (according to the criterion for evaluating offers) of services related to the software and all components delivered as part of: 11.1. maintenance of the debt collection system during the warranty period, 11.2. provision of warranty and technical support for the System, 11.3. provision of maintenance services and elimination of defects, malfunctions and errors of the System during the warranty period, 11.4. bearing the costs of maintaining a dedicated SMS gateway for sending messages from Controllers (payment reminders), 11.5. Provision of Programming Support Services during the contract period for a set number of working hours, 12. Bearing by the Contractor the costs of the system operation during the maintenance period (including warranty inspections, communication costs for a set number of months. II. The scope of the RIGHT OF OPTION includes: the supply of additional Controllers in a number not exceeding 10 units, which will be identical in all respects and functionality as the Controllers supplied within the basic scope of the contract. The detailed provisions regarding the exercise of the right of option include the planned provisions of the contract, i.e. Annex no. 1 to SWZ.