Poola – Telekommunikatsiooniteenused – Zakup usługi telekomunikacyjnej SIP-TRUNK na okres 47 miesięcy

Zamówienie on the subject of the purchase by the Agency for the Restructuring and Modernisation of Agriculture with its registered office in Warsaw (hereinafter referred to as the „Purchaser”) of the SIP TRUNK telecommunication service for a period of 47 months (no earlier than from 1 December 2026) within which the Contractor is obliged to: 1) prepare the Technical Project of the technical infrastructure necessary to provide the SIP Trunk Service and submit it to the Purchaser for acceptance – within 5 Working Days from the date of signing the Contract; 2) set up, for the needs of the SIP Trunk Service, two links in SIP Trunk technology (one to each of the two of the three indicated Locations (Piaseczno, ul. Jana Pawła II 66 – T-Mobile server room, Warszawa, Poleczki 23 – Equinix server room, Warszawa, Poleczki 33 – ARiMR Office Switchboard), and to ensure, through the set-up telecommunication links, voice telephone connectivity SIP Trunk for incoming and outgoing calls in the Purchaser's Locations – within 7 weeks from the date of acceptance by the Purchaser of the Technical Project; 3) transfer to its own fixed telephony network as part of the SIP Trunk Service, DDI numbers (ang. Direct Dial In) 19 000 numbers used by the Purchaser (in the attached file Numery_SIP_trunk.xlsx), from various national numbering zones, within 15 Working Days from the date of acceptance by the Purchaser of the Technical Project 4) maintain DDI numbers in the Polish fixed national numbering for the entire period of the Contract. On the date of commencement of the SIP Trunk Service, 19 000 DDI numbers will be maintained; 5) transfer to its own network and maintain the infoline number 800 38 00 84 mapped to the number 22 595 06 11 within 10 Working Days from the date of acceptance by the Purchaser of the technical project. As part of maintaining the infoline number, the Contractor will handle the forwarding of incoming calls to the infoline, and then send incoming calls from the Purchaser's telephone exchange to an external number; 6) provide the Purchaser with access to the Contractor's internal portal, from which it will be possible to download full bills in the form of .csv attachments and call records made by the Purchaser in the given billing period, as well as prepare monthly bills and send them electronically (e-mail) within 14 days from the end of the billing period. The format of the bills must allow import to the MS Excel program; 7) ensure full presentation of the number for all outgoing calls; 8) charge the duration of calls and connections with an accuracy of up to one second; 9) remove at its own cost faults that prevent or hinder telephone connections, arising in the Contractor's infrastructure, on links realised in SIP Trunk technology, on which the SIP Trunk Service is provided; 10) provide the SIP Trunk Service in such a way that connections between all numbers and for incoming calls (with the exception of incoming calls to the infoline 800 38 00 84), on which the Contractor provides the SIP Trunk Service for the Purchaser, are made without charging an additional fee. 11) During the period of validity of the Contract, the Contractor, at the written request of the Purchaser, will increase and launch: 1) from 250 to 450 simultaneous connections on each of the 2 links for the SIP Trunk Service – within 10 Working Days from receipt of the Purchaser's request (increase possible once during the validity of the Contract); 2) an additional 100 DDI numbers (one range of numbers) – within 5 Working Days from receipt of the Purchaser's request (increase possible twenty times during the validity of the Contract); 3) an additional 500 DDI numbers (one range of numbers) – within 5 Working Days from receipt of the Purchaser's request (increase possible five times during the validity of the Contract); 4) an additional 1000 DDI numbers (one range of numbers) – within 10 Working Days from receipt of the Purchaser's request (increase possible twice during the validity of the Contract). The Purchaser requires that the subject of the order be carried out on the terms and conditions set out in the draft provisions of the contract (hereinafter: ppu) together with the annexes, constituting Annex No. 8 to SWZ.