Il-Finlandja – Servizzi ta' IT: konsulenza, żvilupp ta' softwer, Internet u appoġġ – Käyntilaskennan hankinta kokonaispalveluna, puitejärjestely 2026-2028 (2028-2030)

Helsinki City's Department of Culture and Leisure is developing data-driven management and, related to this, attendance counting at its premises and related solutions. Attendance data is one of the most important key figures for the operation: attendance data is used, for example, for resource allocation, planning and developing operations, and assessing the impact of operations. The aim of the attendance counting service is to collect uniform and accurate attendance data from the department's premises as automatically as possible for the needs of analysis and reporting. The SaaS service (Software as a Service) provided by the supplier includes at least: • generating attendance data from the counting target according to the needs defined by the department • transmitting attendance data by providing an interface (interface service) for transferring data to the department's data repository • transmitting attendance data by providing a user interface (user interface service) for examining data • collecting attendance data from devices, and monitoring and reporting the accuracy and completeness of the data (including verification measurements at defined intervals) • devices used to collect attendance data as a lifecycle service (HaaS service, Hardware as a Service): - device installations, commissioning, maintenance, servicing, functionality testing and calibrations - monitoring device operation - removing and recycling device installations. The buyer is currently mapping the procurement of a new data platform and is expected to tender it by the end of 2026. The supplier commits by submitting a tender to assist in integrations and to provide an interface for the attendance counting service to the data platform. The estimated total value of the procurement, excluding VAT, is 1,680,000.00 euros. The estimated value includes the actual contract period of two (2) years plus one (1) optional period of two (2) years. The procurement is divided into three (3) different sub-areas: - Sub-area 1: indoor targets - Sub-area 2: outdoor targets - Sub-area 3: multi-purpose outdoor targets. The supplier may submit a tender for as many sub-areas as they wish. Suppliers will be selected for the framework agreement on the basis of overall economic advantage. The devices and services to be procured have been set with minimum quality requirements (quality criteria) that the offered devices and services must meet. In addition, the maximum prices (hereinafter referred to as the cap price) for each sub-area will be compared from the lowest to the highest in the price comparison. The supplier will provide the cap price according to the most demanding example target defined by the buyer for the sub-area. Based on the tender, a framework agreement will be concluded for the procurement target, in which five (5) suppliers with the lowest cap price will be selected per sub-area, unless there are fewer suppliers meeting the requirements. Suppliers selected for the framework agreement do not have exclusive rights to procurements subject to the framework agreement, but the buyer has the right to procure the same procurement target also outside this framework agreement. The buyer is also not committed to specific procurement quantities during the framework agreement. A more detailed description of the procurement target is described in this tender notice and its appendices.