Il-Belġju – Servizzi ta’ appoġġ u trasport awżiljarju; servizzi ta’ l-aġenziji ta’ l-ivvjaġġar – Accord-cadre : Prestations de services d’agence de voyages

Accord-kadri: Servizzi ta' agenzija ta' viġġi

TED: 2023/S 000-000000

The present contract is for the provision of travel agency services. The contract is for a period of 36 months, with the possibility of extension for a further period of 24 months. The estimated value of the contract is 1,000,000 EUR.

The travel agency services will include the following:

1. Booking of flights, accommodation, and car rental.

2. Organisation of conferences and events.

3. Provision of travel insurance.

4. Assistance with visa applications.

5. 24/7 customer support.

The contract will be awarded to the tenderer who offers the best value for money, taking into account the price, quality, and delivery time of the services. The tenderer must also demonstrate a proven track record in providing similar services and comply with all the technical and legal requirements specified in the tender documentation.

The deadline for the submission of tenders is 12:00 noon on 15 January 2024. Tenders must be submitted electronically via the e-procurement portal at https://etenders.gov.mt. Late submissions will not be accepted.

All tenders will be evaluated by a panel of experts, and the results will be announced on 20 January 2024. The successful tenderer will be notified in writing and will be required to sign a contract with the contracting authority within 10 days of notification.

The contracting authority reserves the right to reject any or all tenders if they do not meet the required standards or if the authority decides not to proceed with the procurement. The authority also reserves the right to cancel the procurement process at any time without incurring any liability.

The present contract is subject to the provisions of the Public Procurement Regulations, 2016, and any disputes arising from the contract will be resolved in accordance with the provisions of the regulations.