Germany – Miscellaneous software package and computer systems – CRM Platform

The contract concerns the provision of a CRM platform licence and related implementation, onboarding and integration support for EIT Culture & Creativity. The solution shall replace the current non-CRM tool and provide a scalable, governed single instance for managing external contacts and relationships, including consent management, communications, reporting, and integration with existing systems such as Mailchimp, Monday.com and Hivebrite