Bulgaria – Internet or intranet server application development services – Резервиране на виртуален сървър в облак на Microsoft за срок от 3 години за инсталация на системата MOODLE

The subject of the contract aims to provide cloud resources in Microsoft Azure on a subscription basis, with a reservation period for the main computing resource of 3 years, for the installation and operation of the Moodle platform for e-learning and distance learning. Scope of the service: Provision of one virtual machine for Moodle, running under Linux; Provision of managed disks for the operating system and data; Ensuring public network connectivity and a static public IP address/resource according to the calculation; Ensuring a backup service for Azure VM with LRS redundancy; Ensuring the possibility of centralized management, monitoring, administration, and optimization of resources; Ensuring support through an electronic platform/portal for requests and response; Minimum technical requirements for the virtual machine: Resource type - Virtual machine in Microsoft Azure; VM size - Standard_E20as_v5 or equivalent/better; vCPU - minimum 20 vCPU; Operating memory - minimum 160 GB RAM; Operating system - Linux; Reservation - 3 years reserved capacity for VM resource; Local temp disk - not required; Support for Premium Storage - Yes; Purpose - Moodle platform, database and applicable components in one VM. Requirements for storage and archiving: OS Managed Disk-1 managed disk R4, 64 GB-LRS; Data Managed Disk-1 managed disk Premium SSD R40-LRS; Backup-Azure Backup for 1 VM instance up to 2 TV-LRS; Backup tier-Standard tier, without Archive tier-LRS. Network connectivity requirements: Public IP-Static public IP address; Public IP Prefix-Public IP Prefix resource, if applicable according to the calculation; Internet egress-Minimum 500 GB monthly outgoing internet traffic; Management, security and support requirements: The solution must have an interface for centralized management and policy definition in Microsoft Azure; It must be possible to monitor, manage, and optimize the resources used; It must be possible to use multi-factor authentication for administrative access; The contractor must provide access to an electronic platform/portal for registering and tracking support requests; The participant must have the right to provide Microsoft Azure services as a CSP partner or an equivalent delivery model, compatible with the Microsoft Customer Agreement. Requirement for an implemented and functioning Help-desk system: The participant must have a built and functioning Help-desk system, providing 24-hour support to the communication system with access, through a single number of the type 0700 ххххх or 0800 ххххх with national coverage and a WEB-based interface. The participant must describe in detail the service procedure provided by the Help-desk system and indicate a link to the system where its functionalities can be verified. The participant must certify that they have successfully implemented projects using a Help Desk system with a 7x24 hour monitoring centre. Contract duration - The contract enters into force as of 15.10.2026 and has a term of 3 (three) years, counted from the activation of the assigned services. Service activation period - up to two days from the contract coming into force. The Contracting Authority pays the Contractor the contract price, after the service is activated, a two-sided signed protocol and an original invoice are submitted, within 30/thirty/ days.