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Germany – Helpdesk and support services – User Help Desk
AOK Sachsen - AnhaltGermanyPublished on Apr 16, 2026
No deadline givenDescription
The contracting authority is seeking a contractor for the provision of services in the field of a Level 1 User Help Desk (UHD). It is explicitly stated that the service in question is not a classic call centre or hotline service. Instead, a technically qualified IT support service is to be provided.
CPV codes
Helpdesk and support servicesHelpdesk servicesAdministration, defence and social security servicesTechnical computer support services
Documents & submission
AI summary
Sign in for an AI summaryContains data from Tenders Electronic Daily (TED), © European Union, ted.europa.eu — CC BY 4.0.
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