Finland – Lift-maintenance services – Oulun Tilapalvelut - Hissien huolto- ja korjauspalvelut

The Oulun Tilapalvelut enterprise invites tenders for the maintenance and repair services for the lifts of its managed properties, as well as alarm centre services. The subject of the procurement is the comprehensive maintenance, upkeep, repair and standby services for lifts. The service also includes other maintenance and repair measures required to maintain the operation of the lifts. The aim of the service is to ensure the safe, reliable and uninterrupted operation of the lifts and to maintain the technical condition of the equipment in accordance with the manufacturer's instructions, regulatory requirements and good maintenance practices. The more detailed content of the procurement is described in Appendix 1 (Service Description) of this tender. In addition, Appendix 2 (Equipment List / Tender Annex) specifies the required annual maintenance for each lift. CONTRACT ARRANGEMENTS A framework agreement will be established with one (1) service provider. IMPLEMENTATION OF TASKS Basic maintenance is carried out in accordance with the agreed maintenance programme. Orders for non-urgent work are placed using the P2P ordering system, which also acts as the order agreement. The content, schedule and estimated quantity of work are agreed when placing the order. If the agreed schedule is delayed for a reason attributable to the service provider, the client has the right to claim penalties in accordance with the contract terms. PRICING AND CONTENT OF TENDER The tender must be drawn up in accordance with this tender and its annexes. The tender must cover all the work required to implement the service. Any additional work is priced in accordance with the tender. Basic maintenance is billed at the unit price offered. Other maintenance and repair work is billed at the offered hourly rate and the actual material cost incurred. CONTRACT PERIOD The contract period is two (2) years. The target start date of the contract period is 1.12.2026. If the start of the contract period is delayed, for example due to a change procedure, the contract period will only commence once a legally binding decision has been made on the matter. After the fixed-term contract period, the contract may be extended by options: - one (1) + one (1) year The option periods are targeted to start: - 1.11.2028 (1st option year) - 1.11.2029 (2nd option year) The client decides on the use of the options. The contract will automatically continue for the option periods unless the client notifies in writing of their intention not to use the option at least six (6) months before the start of each option period. ADDITION AND REMOVAL OF LIFTS During the contract period, the subject of the procurement may increase or decrease and the client has the right to add or remove subjects from the contract without notice. The pricing terms of the tender apply to added and removed subjects. WARRANTY PERIOD LIFT MAINTENANCE RESPONSIBILITY This procurement does not cover maintenance and repair services during the warranty period. Lifts under warranty remain under the maintenance of the supplier or the contractor responsible for the lift delivery or repair until the end of the warranty period. After the warranty period has expired, the maintenance and repair responsibility transfers to the service provider in accordance with this contract. The client notifies the service provider of the expiry date of the warranty period. CONTRACT TERMS AND PROCUREMENT DECISION The terms of JYSE 2025 are followed in the service. The client has the right to reject all tenders for a justified reason. Tenders must not contain the bidder's own terms. USERS OF THE PROCUREMENT In addition to Oulun Tilapalvelut, other administrative units and enterprises of the City of Oulu with the same Y-tunnus, such as Oulun Kaupunkiympäristöpalvelut and Oulun Vesi, may also use the contract.