Sweden – IT services: consulting, software development, Internet and support – CRM systemstöd för kundrelationshantering

The procurement concerns a customer relationship management (CRM) system support, with the aim of streamlining daily customer relationship work with associated interactions and information and strengthening Intraservice's capability for systematic customer relationship management that supports the vision of strategic partnership in the city. The goal is a cohesive, simple and secure customer relationship management for effective collaboration and coordination of digital administration and development within Göteborgs Stad and Intraservice.