Germany – Market research services – Rahmenvertrag Marktforschungsleistungen

With over 100 years of experience as one of Berlin's largest municipal housing companies, degewo stands for more than just living space. We create living environments that convey a sense of home – safe, affordable and forward-looking. With around 83,000 managed apartments and around 1,600 employees, we are one of the largest and most efficient housing construction companies in Germany. Our portfolio is located in all districts of Berlin, divided into 55 districts and managed by 4 degewo customer centers. As a municipal housing company, we take responsibility for the city of Berlin and its people. This goes hand in hand with our claim to continuously improve the service for our customers, so that we can meet the diverse needs of our customers. To continuously optimize the service and performance for our tenants, we regularly ask our customers for their opinion. Description of services: Surveys and studies, such as tenant and customer satisfaction surveys, customer feedback studies, employee surveys, automated studies for process optimization, image surveys, district and neighborhood surveys, mystery shopping and much more. The market research services framework contract should – at their separate request – also be available for degewo's municipal sister companies (WBM, HOWOGE, Gesobau, STADT UND LAND, GEWOBAG).