Germany – Software implementation services – CRM-System

The contracting authority intends, with this tender, to implement, deliver, maintain and license a Customer-Relationship-Management (CRM) system for the market area of the Westfalen Weser Group (Energieservice Westfalen Weser GmbH). Westfalen Weser Energiespeicher GmbH & Co. KG also intends to implement, deliver and maintain a CRM system. The implementation effort will be requested separately and possibly at a later date. The license costs, hourly rates and special conditions should apply to both companies.