Germany – IT services: consulting, software development, Internet and support – Auslagerung SAP Betriebsleistungen nebst Migration S/4HANA

The subject of the tender are two components of operation and migration, which, due to the expected common technical basis and cross-cutting data processing, are not to be separated into lots but awarded jointly to a suitable bidder. The fundamental subject of the services is the provision and operation of an ERP solution based on SAP software as a managed service, for use by the contracting authority (SAP operation), and the support or implementation of a migration from SAP R/3 ECC 6.0 to SAP S/4HANA (SAP migration). An additional component of the services is the provision of a crisis room suitably connected to the data centres used and usable by the contracting authority in an emergency, from which, in the event of large-scale infrastructure disruptions affecting the contracting authority, operation can be continued on a reduced scale. The provision of the necessary operating environment for taking over the SAP R/3 ECC operation and the migration of the existing environment to the contractor shall take place in the period from early July to mid-August 2027, the migration to S/4HANA in the period from early October to mid-November 2027. In regular operation, the bidder is to provide not only the ongoing SAP Basis operating services but also, on request and on call-off, further SAP operating and application services.