Spain – Computer-related services – Servicio de Soporte a las Infraestructuras y Sistemas de Información Propios del Departamento de Salud de Manises

Support for the administration of systems and management of infrastructures. Support for the administration, operation, maintenance and exploitation of the infrastructures and services related to Information Technologies of the Data Processing Centre of the Department of Health of Manises and support for the implementation and integration of new projects necessary to continue with the convergence towards the standard corporate model of the Conselleria de Sanidad in collaboration with the other areas of the systems service and of the Conselleria de Sanidad. User Support Centre (CAU). Exploitation and management of the User Support Centre for Systems and Information Technologies (CAU) related to the information systems of the users of the Hospital de Manises domain not integrated into the corporate domain of the Conselleria de Sanidad, in collaboration with the other areas of the systems service and of the Conselleria de Sanidad. The management of the user support service by means of the corporate ITSM tool and handling of calls and other entry channels.