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Poland – System and support services – Rozbudowa i utrzymanie platformy do wykrywania i analizy zagrożeń w sieci klasy NDR wraz ze wsparciem technicznym na okres 36 miesięcy

Województwo Lubelskie - Lubelskie Centrum Innowacji i TechnologiiPolandPublished on Sep 23, 2026
32 days left

Description

The subject of the contract is the expansion and maintenance of the GreyCortex Mendel platform, based on a physical server of a Network Detection and Response (NDR) class network threat detection and analysis system, along with technical support for a period of 36 months, or the delivery of an equivalent solution. 2. The system must be expanded with four network sensors cooperating with the GreyCortex Mendel software, allowing for the analysis of network traffic with an average throughput of at least 100 Mbps for each of the four additional locations. The solution can be delivered in the form of a virtual machine compatible with Vmware environments. Additional sensors must be delivered in the form of perpetual licenses along with a technical support period identical to the support of the main GreyCortex Mendel license. 3. Detailed requirements regarding the subject of the contract are contained in the Description of the subject of the contract, which is Annex 1 to the SWZ, and in the Essential provisions of the contract, which is Annex 3 to the SWZ. 4. In the execution of the subject of the contract, the Contractor is obliged, in particular, to: a)provide technical support services for the Contractor in the amount of 4 service hours monthly for a period of 36 months (i.e. a total of 144 service hours) on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in § 5 of the Essential provisions of the contract (Annex 3 to the SWZ); b)ensure the Purchaser access to technical support, offered by the entity being the author of the application software on the terms specified by that entity on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in the Essential provisions of the contract (Annex 3 to the SWZ); c)conduct within the framework of the contract three trainings (one training once a year) for the administrators of the Purchaser in the scope of administering the implemented system in accordance with the Description of the subject of the contract (Annex 1 to the SWZ)*; *the total cost of organizing the training is the responsibility of the Contractor d)The Contractor must have the status of a partner of the manufacturer of the offered Software. 5. In the case of offering an equivalent solution, the Contractor is obliged, in particular, to: a)deliver a subscription to the software for the delivered solution for a period of 36 months, b)implement the delivered software preceded by the Contractor's pre-implementation analysis, the result of which will be the preparation of implementation technical documentation. As part of the implementation works, the Contractor will carry out the installation, configuration of the system, conduct tests of the implemented software in accordance with the implementation technical documentation and conduct three trainings (once a year) for the administrators of the Purchaser in the scope of administering the implemented system. c)provide technical support services in the amount of 4 service hours monthly for a period of 36 months (i.e. a total of 144 service hours) on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in § 5 of the Essential provisions of the contract (Annex 3 to the SWZ); d)ensure the Purchaser access to technical support, offered by the entity being the author of the application software on the terms specified by that entity; e)the detailed requirements regarding the equivalent solution are contained in the Description of the subject of the contract (Annex 1 to the SWZ). 6. A detailed description of the subject of the contract and the manner of its implementation is specified in Annex 1 to the SWZ – Description of the subject of the contract and in Annex 3 to the SWZ – Essential provisions of the contract. 7. The Contractor, whose offer is recognized as the most advantageous, will be obliged, before signing the contract, to provide security for the proper performance of the contract in the amount and form specified in Section XVI of the SWZ. 8. COMPLIANCE WITH THE UNION ACT ON CYBERSECURITY: The Purchaser requires that the subject of the contract, including all ICT products, ICT services and ICT processes used to implement the contract, both as main elements and as components, service environment elements or accompanying solutions, does not include: a)ICT products, ICT services or ICT processes indicated in the recommendation referred to in Article 33(4) of the Act of 5 July 2018 on the national cybersecurity system, stating their negative impact on the basic interest of the state's security (i.e. Journal of Laws of 2026, item 20). b)an ICT product, the type of which was determined in the decision on recognizing the supplier as a high-risk supplier, referred to in Article 67b(15) of the Act of 5 July 2018 on the national cybersecurity system, or ICT services or ICT processes specified in that decision. In order to confirm the compliance of the offered subject of the contract with the requirements specified above, the Contractor submits with the Offer "Statement regarding the ICT elements used during the implementation of the contract", which is Annex 12 to the SWZ. This Statement is an integral part of the offer and will serve the Purchaser to identify ICT products, ICT services and ICT processes covered by the offer or used to implement the contract. The Statement is a substantive evidential means. 9. Detailed information on the submission of substantive evidential means is contained in the content of the SWZ, Section XI, paragraph 6 and subsequent. If the contractor does not submit substantive evidential means or the submitted substantive evidential means are incomplete, the Purchaser calls for their submission or supplementation within the specified deadline.

CPV codes

System and support servicesSecurity software packageSoftware package and information systemsIT services: consulting, software development, Internet and support

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Contains data from Tenders Electronic Daily (TED), © European Union, ted.europa.eu — CC BY 4.0.

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