Austria – IT services: consulting, software development, Internet and support – Rahmenvertrag über den Betrieb und Support des Netzleitsystems MAS4

2nd-Level-Support including on-demand 24/7 standby, ticket monitoring, fault analysis and troubleshooting (including further development/patching of MAS4 modules), execution of application, OS and security updates, information on security-relevant vulnerabilities, hardware maintenance of remote control components, as well as complete documentation in accordance with ISO 27001 and NIS/NIS2.