Sweden – IT services: consulting, software development, Internet and support – Digitalt planerings-kvalitets- och uppföljningssystem för lokalvård

Background

Region Värmland (Regionservice) requires a system support for calculating cleaning time, scheduling resources, optimizing cleaning areas, monitoring and statistics, receiving extra orders, and providing visual support for employees to see the day's work area from a colored drawing on their mobile or tablet in real time.

Needs

Regionservice needs to utilize drawing templates within the framework of local care. The Region is now facing a procurement of a new Digital planning-quality and follow-up system for local care (cleaning system) where access to drawing templates is a prerequisite. Drawings can contain sensitive information and therefore guidelines are needed to ensure that the information does not end up in the wrong hands. Many of the so-called A-drawings are not considered sensitive information individually, but collectively, all drawings result in increased sensitivity. The information security class for drawing templates is therefore assessed as sensitive information corresponding to K3.

Purpose

The purpose of introducing a system support is to achieve a unified management and to coordinate and streamline the processes within local care. This includes calculating cleaning time, scheduling resources, optimizing cleaning areas, monitoring and statistics, receiving extra orders to enable the employee to physically see the day's work area and extra orders from a colored drawing on their mobile or tablet in real time. The system support should have a user-friendly interface and handling both in the administrative parts performed via computer and in the app. The system should also offer visual support for employees by showing the day's work area on a colored drawing in real time via mobile/tablet, contain instructions and governing documents, report deviations in delivery, and receive extra orders.