Belgium – Relocation services – Verhuisbeweging van sociale huurders

As a Flemish housing company, Woonhaven Antwerpen manages a portfolio of over 24,000 social housing units. It regularly carries out renovation works. Prior to the renovation of an occupied building, it is necessary that the affected tenants are temporarily or permanently relocated. In this context, Woonhaven Antwerpen provides support for these mandatory moves and wishes to engage a professional moving service provider. Additionally, Woonhaven Antwerpen can, if necessary, also provide support for non-mandatory moves of tenants. The majority of the moves concern internal moving operations within its own portfolio. Only a small minority of tenants (approximately 5% on an annual basis) choose to move to another region or postcode. In practice, it is usually a case of so-called “through moves”, where tenants move between nearby buildings. Specifically, this involves situations where a new or renovated building (building A) is available and another building (building B) needs to be vacated for renovation. In this case, the tenants of building B are moved to building A. Mandatory moves usually take place within a defined period of several months. The moving tasks can relate to buildings up to the 25th floor. In certain buildings, moving lifts are available.