Poland – Software implementation services – Rozwój e-usług, e-zasobów publicznych i cyberbezpieczeństwa w Mieście Konin

The main objective of the subject project is to increase the level of use of public services provided electronically by citizens, businesses, and administration, by creating and providing e-services, based on the digitalisation of back-office processes and digitalising and providing data at the Zarząd Dróg Miejskich w Koninie. 2. The above objective of the project is aligned with the achievement of the specific objective of the action: deriving benefits from digitalisation for citizens, businesses, research organisations and public institutions, as well as with the identified intermediate objectives translating into types of projects: 2.1. Developing e-government in local authorities, including digital standardisation and structuring of resources and secure digital repositories, 2.2. Digitalising back-office processes in local government administration and utilising the latest technological and organisational achievements for introducing modernisation processes supporting the current activities of offices, including ISP (Public Sector Information) applications and database systems, serving to improve management efficiency and promote electronic communication in public institutions, 2.3. Creating, standardising and updating digital e-services and digital reference resources, as well as infrastructure for their implementation, 2.4. Utilising ICT (Information and Communication Technologies) in relations between administration and client (A2C Administration to Citizen), 2.5. Investing in the field of cybersecurity for the needs of strengthening the resilience of systems, the ability to effectively prevent and respond to incidents (additional element), 2.6. Developing ISP (Public Sector Information) applications, as well as digital resources with significant potential for reuse (for example, in the fields of science, culture and heritage) available to entities outside the public sector providing public services. Developing common data formats serves the consistency of registers held by the public administration (as an element of the project), 2.7. Supporting digital skills and increasing cybersecurity skills (as a project supplement). 3. The main objective of the project will be achieved through: 3.1. improving the service of citizens and entrepreneurs within the framework of the digitalisation of administrative processes (back-office), which will enable citizens and entrepreneurs to use existing and newly created (22) e-services provided fully online (electronically) at the fifth level of their maturity, in accordance with: 3.1.1. the directive on the accessibility of websites and mobile applications of public sector bodies, 3.1.2. the standard for the accessibility of web content for people with various types of disabilities (according to WCAG 2.1 AA). 3.2. digitalising databases, necessary to achieve the electronic provision of e-services, including through mobile devices, directed at citizens and entrepreneurs, and creating conditions for their uninterrupted, harmonised operation, along with providing these data in an open standard enabling data processing (ISP), 3.3. expanding the IT backbone (back office software and necessary IT infrastructure) ensuring uninterrupted and cyber-secure operation of public e-services, as well as utilising the latest technological and organisational achievements for introducing modernisation processes supporting the current activities of offices, 3.4. ensuring the interoperability of teleinformatics systems for the management of public registers, a condition for the launch of e-services, through the development and expansion of IT solutions in the field of e-government and geoinformation in accordance with the assumptions of the National Information Architecture. 4. The project covers spatial data in the area of public roads. As part of the project, applications will be developed based on available digital public sector information, as well as modern technological solutions will be implemented, and analogue data will be digitalised for the purposes of providing them in public e-services.