Germany – Printing and related services – RMV-KombiTicketsystem (Wallet, Mobil und Print@Home)

The subject of the procurement is the conception, development and operation of an organiser- and user-based RMV-KombiTicket system as Software as a Service (SaaS). The system serves to issue and manage public transport (ÖPNV) travel authorisations in connection with event and service tickets. It includes, in particular, a web access for RMV administrators, a web app and the appropriate interfaces for connecting organisers and ticket service providers. The RMV-KombiTicket is to be provided as a HandyTicket-Mobil, HandyTicket-Wallet and Print@Home ticket. Users must be able to retrieve a successfully issued RMV-KombiTicket in all three ticket formats and use it as a valid travel authorisation. The issuance must be enabled both by direct retrieval by the organiser and by personalisation and activation by the user. In addition, a procedure for providing and distributing event codes without direct interface connection must be provided. The system must support the user roles of user, organiser, ticket service provider and RMV, each with appropriate functions and permissions. The contractor will take over the technical implementation, in particular the secure, reliable and permanently available operation of the RMV-KombiTicket system, including the associated services.