Finland – Telephone switchboard services – Puheratkaisut ja asiakaspalvelujärjestelmä Tervia Logistiikka Oy

Tervia Logistiikka Oy is procuring a comprehensive telephone and customer service system, which consists of the consortium's telephone connections, telephone exchange system, and chat and telephone bot. For more information about the subject of the procurement, see the tender document attachment "Hankinnan kuvaus". The procurement procedure used is the competitive negotiated procedure as referred to in Section 36 of the Procurement Act (1397/2016). The procurement documents also refer to the negotiated procedure, and this refers to the same thing. With this call for participation, Tervia Logistiikka Oy invites interested candidates to submit a participation application for the competitive negotiated procedure. The language used in the procurement process is Finnish.