Poland – System and support services – Rozbudowa i utrzymanie platformy do wykrywania i analizy zagrożeń w sieci klasy NDR wraz ze wsparciem technicznym na okres 36 miesięcy
Description
The subject of the contract is the expansion and maintenance of the GreyCortex Mendel platform based on a physical server of a Network Detection and Response (NDR) system for detecting and analyzing network threats, along with technical support for a period of 36 months, or the supply of an equivalent solution. 2. The system must be expanded with four network sensors compatible with the GreyCortex Mendel software, allowing for the analysis of network traffic with an average throughput of at least 100 Mbps for each of the four additional locations. The solution can be delivered in the form of a virtual machine compatible with Vmware environments. Additional sensors must be delivered in the form of perpetual licenses along with a technical support period identical to the main GreyCortex Mendel license. 3. Detailed requirements regarding the subject of the contract are contained in the Description of the subject of the contract, which is Annex 1 to the SWZ, and in the Essential terms of the contract, which is Annex 3 to the SWZ. 4. In the performance of the subject of the contract, the Contractor is obliged, in particular, to: a) provide technical support services of the Contractor in the amount of 4 service hours monthly for a period of 36 months (i.e. a total of 144 service hours) on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in § 5 of the Essential terms of the contract (Annex 3 to the SWZ); b) ensure the Contracting Authority access to technical support, offered by the entity being the author of the application software on the terms specified by that entity on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in the Essential terms of the contract (Annex 3 to the SWZ); c) conduct within the framework of the contract three trainings (one training per year) for the administrators of the Contracting Authority in the field of administering the implemented system in accordance with the Description of the subject of the contract (Annex 1 to the SWZ); the total cost of organizing the training is the responsibility of the Contractor d) The Contractor must have the status of a partner of the manufacturer of the offered Software. 5. In the case of offering an equivalent solution, the Contractor is obliged, in particular, to: a) deliver a subscription to the software for the delivered solution for a period of 36 months, b) implement the delivered software preceded by the Contractor's pre-implementation analysis, the result of which will be the development of implementation technical documentation. As part of the implementation works, the Contractor will carry out the installation, system configuration, test the implemented software in accordance with the implementation technical documentation and conduct three trainings (once a year) for the administrators of the Contracting Authority in the field of administering the implemented system. c) provide technical support services in the amount of 4 service hours monthly for a period of 36 months (i.e. a total of 144 service hours) on the terms specified in the Description of the subject of the contract (Annex 1 to the SWZ) and in § 5 of the Essential terms of the contract (Annex 3 to the SWZ); d) ensure the Contracting Authority access to technical support, offered by the entity being the author of the application software on the terms specified by that entity; e) detailed requirements regarding the equivalent solution are contained in the Description of the subject of the contract (Annex 1 to the SWZ). 6. A detailed description of the subject of the contract and the manner of performing the contract have been specified in Annex 1 to the SWZ – Description of the subject of the contract and in Annex 3 to the SWZ – Essential terms of the contract. 7. The Contractor, whose offer will be considered the most advantageous, will be obliged, before signing the contract, to provide a guarantee of proper performance of the contract in the amount and form specified in Chapter XVI of the SWZ. 8. COMPLIANCE WITH THE UNION ACT ON CYBERSECURITY: The Contracting Authority requires that the subject of the contract, including all ICT products, ICT services and ICT processes used to perform the contract, both as main elements and as components, service delivery environment elements or complementary solutions, does not include: a) ICT products, ICT services or ICT processes indicated in the recommendation referred to in Article 33(4) of the Act of 5 July 2018 on the national cybersecurity system, stating their negative impact on the fundamental interest of the state's security (i.e. Journal of Laws of 2026, item 20). b) an ICT product, the type of which has been determined in a decision on recognizing the supplier as a high-risk supplier, referred to in Article 67b(15) of the Act of 5 July 2018 on the national cybersecurity system, or ICT services or ICT processes specified in that decision. In order to confirm the compliance of the offered subject of the contract with the above requirements, the Contractor submits with the Offer a “Statement regarding the ICT elements used during the performance of the contract”, which is Annex 12 to the SWZ. This statement is an integral part of the offer and will serve the Contracting Authority to identify ICT products, ICT services and ICT processes covered by the offer or used to perform the contract. The statement is a substantive evidential means. 9. Detailed information on the submission of substantive evidential means is contained in the content of the SWZ, Chapter XI, Section 6 and subsequent. If the contractor does not submit substantive evidential means or the submitted substantive evidential means are incomplete, the Contracting Authority calls for their submission or supplementation within the specified deadline.
CPV codes
Documents & submission
Contains data from Tenders Electronic Daily (TED), © European Union, ted.europa.eu — CC BY 4.0.
Related tenders
Poland – System and support services – Usługa asysty technicznej witryny funduszeue.slaskie.pl wraz z rozbudową i modyfikacją portalu funduszeUE.slaskie.pl oraz CMS (modyfikacja funkcjonalności, nowe funkcjonalności) w ramach roboczogodzin programistycznych
Województwo ŚląskiePolandSystem and support servicesSystems analysis and programming servicesCustom software development servicesDeadline in 35 daysPublished on Oct 28, 2026
Poland – Technical computer support services – Usługa wsparcia technicznego dla posiadanych urządzeń sieciowych firmy Fortinet
Naukowa i Akademicka Sieć Komputerowa - Państwowy Instytut BadawczyPolandTechnical computer support servicesDeadline in 29 daysPublished on Oct 28, 2026
Poland – Software maintenance and repair services – Przedłużenie usługi serwisu technicznego dla posiadanego przez Bank Gospodarstwa Krajowego oprogramowania Oracle
Bank Gospodarstwa KrajowegoPolandSoftware maintenance and repair servicesDeadline in 32 daysPublished on Oct 28, 2026
Poland – Software configuration services – Cykliczna usługa konfiguracji bazy cyfrowej Repozytorium wraz z usługą wsparcia technicznego oraz opieki serwisowej i godzin rozwojowych
Polskie Wydawnictwo MuzycznePolandSoftware configuration servicesSoftware support servicesDeadline in 20 daysPublished on Oct 28, 2026