Belgium – Photocopying services – LA MISE À DISPOSITION DE PHOTOCOPIEURS NUMÉRIQUES NEUFS, DE MODULES LOGICIELS DE « MANAGEMENT PRINT SERVICE » ET DES SERVICES ASSOCIÉS POUR LA MISE EN PLACE DE SOLUTION DE CENTRALISATION D’IMPRESSION EN LOCATION POUR LE CENTRE HOSPITALIER EPICURA

The provision of new digital photocopiers, "Management Print Service" software modules and associated services for the implementation of a centralized printing solution on lease for the Centre Hospitalier Epicura. 1) Centre Hospitalier EpiCURA: 3 Sites of Ath, Baudour, Hornu and 7 polyclinics. 3000 employees and independents - The provision of various types of digital copiers under a lease contract without an option to purchase at the end of the contract for a period of five years with the associated services (delivery, commissioning and take-back at the end of the contract); The institution may extend the contract by two times one year for machines that have not reached their ‘lifetime’, usage limit. In this case, only the cost per click including supplies and maintenance will be billed, the cost of the machines being then amortized after 5 years. - The supply and implementation of a software solution of the "Management Print Service" type; - The automatic supply (for connected machines), on a just-in-time basis, of consumables, remote maintenance with preventive maintenance as well as the services, travel and parts for maintenance of the whole during the entire duration of the contract, the recovery of all used and/or replaced consumables and accessories over time. - Three types of training in French to be provided in the institution: • IT administrator level training: For 5 IT staff members responsible for configuring the various management modules. • Management administrator level training: For 3 staff members responsible for the administrative management of the implemented system, training on the administration of the MPS tool and the machines. • User level training: to the staff members using the machines placed in their service. There will be training immediately upon each commissioning of MFP. Orders will be placed without the contracting authority having to justify its choices, decisions or the number of products as well as the frequency of each of its requests. The duration of the contract being five years and the lease contract of a period of five years plus two times 1 year renewable, the maintenance conditions and the after-sales service must be able to be guaranteed for a period of at least seven years. ESSENTIAL REQUIREMENTS: (if they are not complied with by the tenderers, the offer will be considered irregular): • The machines offered in the tender will be new and of the latest technology. They will meet the most stringent requirements in terms of environmental and worker protection. • The material proposed by the contractor must comply with the Belgian and European standards approved or registered and the regulations in the field of work protection, safety and pest control. • Each machine will be compatible and configured to operate on a network with the "Management Print Service" solution proposed in the tender: The tenderer must confirm the minimum functionalities required of the various modules constituting the management/control software of the fleet by completing Annex 3 of the Excel file provided. In the event that one or more of these functionalities is not available, the offer will be rejected. Place of service provision: All sites of the Centre Hospitalier EpiCURA listed in this tender documentation.