France – Customer satisfaction survey – Prestations de suivi de la démarche qualité du réseau de transports urbains sur le périmètre de Bordeaux Métropole

The framework agreement will be executed by the issuance of purchase orders. Each lot will be the subject of a separate award. The services are paid for by unit prices. Services for monitoring the quality approach of the urban transport network within the Bordeaux Métropole area

LOT 1 - Fraud and non-validation surveys

LOT 2 - Satisfaction and mobility surveys

LOT 3 - Service quality control

The start date for the services is given as an indication.