Spain – Legal advisory and information services – Servicio para la orientación jurídica generalista a las personas usuarias de los centros de servicios sociales del Ayuntamiento de Madrid.

The subject of this contract is to facilitate the exercise of rights for the population of Madrid in a situation of social disadvantage, through the provision of a general legal advice service to users of the Primary Social Care services. It will include the following services: -Providing legal advice to users of the social services of the Madrid City Council. -Conducting informative sessions on legal matters for individuals receiving intervention from the Municipal Social Services of the Madrid City Council. -Assisting and supporting the processing of applications for Legal Aid by users of the social services of the Madrid City Council. -Providing specialised legal guidance on immigration matters to facilitate the integration of immigrants in the city of Madrid and in cases of discrimination due to racism, xenophobia, homophobia and transphobia. The following will not be considered included in the subject of this contract: the exercise of defence, representation or legal management functions for users against the Madrid City Council, its autonomous bodies, dependent or related entities, or the preparation, submission, presentation or follow-up of administrative appeals, claims, lawsuits, complaints, prosecutions or any other actions or claims in administrative, judicial or extrajudicial proceedings against municipal acts, omissions or decisions. In such cases, the service will be limited to the general legal information and guidance that is appropriate and, where applicable, to supporting the processing of the application for free legal assistance, without assuming the legal management of the matter or the defence of particular interests against the municipal administration.