Hungary – Software-related services – SAP üzemeltetés-/fejlesztéstámogatási szolg. 2026

SAP operation/maintenance support services procurement 1. Call for tenders – SAP infrastructure services (IaaS) 2. Call for tenders – SAP Enterprise Support, SAP application operation, SAP basis operation and development support

Brief overview of the tender structure

1. SAP infrastructure service (IaaS)

The provision and operation of the entire IT infrastructure serving the SAP system, particularly data centre services, server and operating system operation, database platform services, backup and recovery services, monitoring, network and security infrastructure operation.

• data centre

• hosting

• virtual servers

• operating systems

• SQL Server platform

• backups

• monitoring

• network

• firewall

• DR

• Help Desk

2. SAP Enterprise Support + SAP Basis + SAP application operation + SAP development support

The provision of manufacturer support for the SAP system, the performance of SAP Basis operation tasks, the provision of application operation and development support services, as well as the execution of consulting, troubleshooting, development and training tasks related to the operation of the SAP system.

• SAP Enterprise Support

• SAP Basis

• SAP module support

• developments

• ABAP

• authorization management

• testing

• training

• consulting

The details are contained in the technical specification.