Finland – Software package and information systems – Perehdytysjärjestelmän ja oppimisjärjestelmän kokonaisratkaisu

The subject of the procurement is an integrated solution for the Kymenlaakso well-being area, consisting of an onboarding system and a learning management system, along with related services. The integrated solution must support the planning, implementation, management, targeting, monitoring, and reporting of onboarding and learning. The solution must enable the management of user-, role-, task-, unit-, and location-specific onboarding and learning paths, as well as the targeting of content to different user groups. The procurement includes the use rights for the onboarding system and learning management system as a continuous SaaS service, implementation, definition and configuration, the integrations, testing, piloting, training, documentation, maintenance, support, version updates, service management, ensuring continuity, and exit services related to the termination of the service and data transfer, as defined in the tender notice and its annexes. The procurement includes an implementation project that covers at least project management, solution definition and configuration, the integrations and data transfers defined in the tender notice and its annexes, testing, piloting, training, documentation, transition to production use, and transition to continuous service. The implementation project will commence after the signing of the procurement contract. The procuring entity aims to have the integrated solution in production use by 1 May 2027. The supplier must submit a preliminary implementation plan and schedule in the tender notice and its annexes. The supplier must consider the definition, configuration, integration, data transfer, testing, piloting, training, and acceptance tasks preceding production use in the plan. Production use can commence when the conditions for commencing production use defined in the tender notice, procurement contract, and their annexes have been met and the procuring entity has accepted the integrated solution for production use. The detailed content, phasing, responsibilities, deliverables, and acceptance procedures of the implementation project will be defined in the tender notice, draft procurement contract, and their annexes. The cost structure and benchmark price of the procurement will be formed according to the price annex of the tender notice. The supplier must price all mandatory one-time and recurring costs required to implement the integrated solution in the price annex. The training calendar and the management of target and development discussions are not part of the procurement subject. The offered integrated solution must be a ready and production-ready SaaS service or another equivalent solution delivered as a continuous service. The procurement subject is not a broad customer-specific software development project. However, the solution's configuration specific to the procuring entity, the integrations defined in the tender notice, and the work related to implementation and data transfer are permitted within the scope defined in the tender notice and its annexes. The procurement contract will enter into force when both contracting parties have signed it. The implementation project will be carried out after the contract enters into force, before the commencement of production use of the continuous service, and as needed after the commencement of production use. The fixed-term contract period for the continuous service is two (2) years from 1 May 2027 to 30 April 2029. The procuring entity has the right to extend the contract by two one (1) year option periods. The first option period is from 1 May 2029 to 30 April 2030, and the second option period is from 1 May 2030 to 30 April 2031. The use of the option periods is the right, not the obligation, of the procuring entity, and the use of each option period will be decided separately. The procurement will not be divided into sub-areas. Based on the competitive tendering, one (1) service provider will be selected to deliver the integrated solution formed by the onboarding system and learning management system, as well as the related implementation, integration, maintenance, support, and other services. The functional, technical, and quality requirements related to the offered integrated solution and service will be set as mandatory minimum requirements in the tender notice and its annexes. Only tenders that meet all the set minimum requirements will be accepted for tender comparison.