Finland – Surveillance and security systems and devices – Kotiin annettavat turvalaitteet, hälytysten vastaanottopalvelu ja hälytysten vastaanottojärjestelmä

The Lapland Wellbeing Services County requests tenders for a comprehensive package including: 1. home-delivered safety devices for the clients of Lapland Wellbeing Services County 2. alarm reception service 3. alarm reception system for the provision of the above-mentioned service as an in-house operation of the wellbeing services county. In the procurement, safety devices refer to various home-delivered safety devices with which the safety of the client living at home can be improved. The safety devices to be procured are safety phones and their accessories, a locating safety bracelet, and a solution for communal living door monitoring. The alarm reception service refers to a service in which alarms coming through safety devices are received, an initial assessment of the need for assistance is made, and the request is forwarded to the safety assistants. The service must operate around the clock, every day of the year. The alarm reception system refers to a system with which the purchaser can receive alarms from different safety devices and forward them to the safety assistants responsible for the task. Lapland Wellbeing Services County intends to take the alarm reception service as its own operation according to the initial schedule in the spring of 2028. The wellbeing services county will procure the alarm reception service until the reception system is taken into use, after which the procurement of the reception service will end. The subject of the procurement is described in more detail in the tender invitation and its appendices, especially in appendix 1 "Description of the subject of the procurement". In the competitive bidding, one supplier will be selected as the framework agreement supplier. Through the framework agreement, the wellbeing services county will procure safety devices and services from the selected supplier as needed during the contract period. The wellbeing services county's needs may vary during the contract period, and the tender invitation does not commit to specific procurement quantities. The framework agreement's contract period is initially two years, after which the agreement will continue indefinitely. The procurement unit intends to conclude the contract with the selected supplier immediately after the tendering period has ended, the tenders have been compared, the procurement decision has been made and the objection period has ended. According to the procurement unit's estimate, the time will be in October 2026. The schedules for implementing device changes and other tasks related to commissioning will be agreed upon with the selected supplier, taking into account the needs of both parties. In addition, the alarm reception system will be procured as a whole from the selected supplier, including the delivery of the system and its continuous service. The contract for the continuous service of the system is valid indefinitely. The procurement has not been divided into parts, as it is a cohesive whole formed by goods and services, the compatibility of all of whose parts must be ensured. From the perspective of the safety of the clients of Lapland Wellbeing Services County, it is important that one supplier is responsible for the functionality of the entire package. The procurement notice has been published for the second time again, as two previous procurement procedures have had to be discontinued due to the need to amend the procurement documents.