Czechia – Software-related services – AI Asistent pro portál IS RŽP

The subject of the public procurement is the development, implementation and operation of an AI Assistant (chatbot) using artificial intelligence technology and implemented on the portal for trade (hereinafter "IS RŽP"). The AI Assistant will serve to automatically answer queries from the public and internal users based on learning from publicly available text resources. The fulfilment will include the proposal of a technical solution and its implementation in accordance with best practices in the field of development and operation of systems using artificial intelligence, with an emphasis on security, transparency and sustainability. The fulfilment of the public procurement will further include the provision of the necessary infrastructure for the management and operation of the service, the preparation of documentation and user manuals, the provision of administrator training and the operation, technical support and optimisation for a period of three years from the accepted deployment of the AI Assistant into the production environment. The supplier will, as part of the technical support, ensure routine updates, repairs and minor improvements necessary to maintain the functionality and security of the AI Assistant.