Netherlands – Software package and information systems – Beheer- en servicemanagementapplicatie ICT en Huisvesting & Facilitair

The contract concerns one management and service management application for Housing & Facilities (H&F) and ICT processes for the entire Stichting Carmelcollege Foundation. The solution supports the full service provision and management of ICT, facilities and housing services. Employees and students can submit and track notifications and requests via a single central entry, while the business operations are supported in the planning, execution, management and improvement of tasks. The application provides insight into appointments, resources/assets, provisions and progress, automates processes where possible and provides management information for steering on quality, use and lead times. Integrations with existing work environments ensure that the solution is well aligned with daily practice. See tender documents