Romania – IT services: consulting, software development, Internet and support – Achiziția de servicii de dezvoltare a soluțiilor digitale și licențe aferente soluțiilor digitale de tip Front Office și Back Office, si servicii de instruire în cadrul proiectului „Transformarea serviciilor publice prin digitalizare la Primăria Comunei Chetani“

The project supports the transition to a smart and innovative economy. In the context of a decentralized software infrastructure within the municipality, where each department uses specific software, there is a need for two integrated solutions that will unify e-governance services and document management, ensuring the traceability of the municipality's internal and external activities. Currently, the municipality uses the Avantax tax and duty application and the Avanregis agricultural registry application (supplier: Integrisoft), as well as the institution's financial-accounting application. The digital solutions acquired do not replace these applications but integrate with them through the interfaces provided by the Contracting Authority, without modifying their source code. Thus, the project aims to develop, test, and pilot two complex digital solutions: 1. Digital front-office solution – an online solution that facilitates the digitalization of public administration by providing online services to citizens by the UAT, supporting interaction between the Municipality and citizen/taxpayer. The front-office solution is designed to optimize the flow of information between the Municipality and citizens, addressing both natural and legal persons. The platform will allow users intuitive and efficient access to relevant and personalized information. The front-office solution will include the following components: Info-kiosk application (IoT); Digital solution for online service provision Tax services, Digital solution for online service provision regarding the agricultural register, Digital solution for online urbanism services, Information publication and management portal, Digital Local Official Monitor, Participatory budgeting mechanism, Online data and document communication solution with judicial enforcement offices, Digital solution for providing online services to citizens, Mobile device application with shared services for citizens 2. Digital back-office solution – an integrated IT system, intended for the automation, efficiency, and security of the institution's internal workflows and supporting collaboration between departments. Designed to centralize and manage data and administrative processes, this system includes functionalities adapted to the operational specifics of local public administration, ensuring optimized management of internal activities. The back-office solution will include the following components: Digital document management solution, Registry module, Mobile fixed asset and inventory object inventory solution, Digital ROeID solution, Electronic archive solution, Cybersecurity solution of the IDS type, Citizen and address data centralizer (web and mobile), prescriptible debt management module, treasury import solution, F2201/F2202 / Popriri, Court of Accounts module, Communication of documents and data in structured electronic format with DRPCIV, Video surveillance solution, Application for informing about energy efficiency. The solutions provided in this project aim to digitalize the public administration of the Chețani commune by providing online services for citizens, thus facilitating direct interaction between the Municipality and citizen/taxpayer.