Italy – Writing agency services – Organizzazione e gestione del servizio di contact center Superabile Inail

The present procedure concerns the organisation and management of the “SuperAbile INAIL” Contact Centre service, in an integrated manner, for the purposes of information and advice on disability, and, in particular, the following components of which it is composed: • Call Centre • Portal • Magazine • Social Channels • Promotional Initiatives and ancillary services.