Sweden – Document management system – Systemstöd för ärende- och dokumenthantering samt diarieföring

The procurement concerns a comprehensive commitment regarding a delivery, support and maintenance agreement containing a right to use, services for installation, configuration, training, commissioning as well as support, maintenance and further development of the system. What is requested in the procurement is a complete solution that manages an effective, legally secure and transparent diary and case management process. The system must be complete and contain all parts required for a Swedish authority/public sector. The offered system must be characterised by usability and provide access to information and functionality in a pedagogical, logical and integrated manner between functions. The system must contain digital signature and integrations with AD, e-mail, intranet and process tools. System support must comply with the Freedom of the Press Act, Public Access to Information and Secrecy Act, Archives Act and several other laws, which place high demands on the system support's ability to support the company's ability to handle a large amount of information, cases, documents and processes. In the system, it must be possible to collect documents that belong together in a case and protect confidentiality-marked documents. Documents must be able to be sorted and/or archived through export to an e-archive (preservation system), either Lejonfastigheter's own or an external one such as Stadsarkivets e-archive.