France – Staff training services – PRESTATION DE FORMATION DEDIEE A LA CULTURE CLIENT

The present contract concerns the creation of a training course dedicated to the issue of "Customer Culture" with the following objectives: - to support teams in the face of the challenges of Customer Culture in the Operational Directorate Ile de France or in Support Functions - to sustain the challenges of Customer Culture in the Operational Directorate

The contractor will be responsible for assisting the contracting authority in the design of the training, the design of a teaser, the organisation of training sessions, providing advice and formulating proposals for support (graphic design/content...).